FAQ

Vancouver Weed Store is a medicinal cannabis collective and our mission is to provide our members with safe, discreet, and affordable access to medicinal cannabis. We work with a network of other medicinal cannabis collectives and caregivers to provide our members with the highest quality medicinal cannabis for the best value possible, brought right to your door!

Frequently Asked Questions

About

Yes, we do! Vancouver Weed Store offers same-day “ASAP” delivery to all customers in the Lower Mainland in BC. 

 

All other orders in Canada will be shipped via Canada Post XPress & Discreet shipping.

Our store hours are 24/7, so customers can make an order with convenience at any time of the day. If you want to make an order over the phone with our friendly customer service team, we are available to chat from Monday to Saturday, 9 am to 9 pm! 

Signing up with us is easy, all you have to do is click My Account and under “Register”, entering your Username, Email and Password. Once you do that, you can start shopping right away!


You must be in Canada and aged 19 or above (18+ in Alberta, 21+ in Quebec) to become a member and order from Vancouver Weed Store.

 

Join us today!

Yes! First time customers get 20% off their entire order. Use code WEEDBUDDY during checkout. 

 

Shop now

Once you’ve created an account, you’ll be able to easily refer friends and get rewards!

You can go to the Refer A Friend page, where you’ll get a personalized referral link to send to your friends OR you can invite them directly through social media or email. 

 

When your friend makes an order over $60, you’ll get $20 into your own account as our thank-you!

 

You can refer as many friends as you wish, the more the merrier!

 

Vancouver Weed Store is dedicated to customer satisfaction and has a reputation for delivering high-quality products to a range of loyal customers. We operate responsibly, honestly, providing good customer service to make sure all our customers receive top quality product that is potent, authentic, clean, free of any type of foreign tainting such as mold, fungus, mildew, lacings of nutrients and fertilizers.

Be aware that here in Vancouver, cannabis products for recreational use is freely accepted and tolerated by the majority of citizens here. We always operate a responsible, discreet service, partnering with the best growers in the industry, in an honest professional manner.

Yes, we offer a lifetime 10% discount for Veterans and Medical members.

 

Medical members would need to provide us with their MMPR/MMAR license number.

 

Get in contact with us and we’ll help you out.

Ordering & Payment

YES! In fact, it’s the safest method to buy weed in Canada. Cannabis is now fully legal for adults in Canada, and every order from Vancouver Weed Store is sent in discreet, smell-proof, vacuum-sealed packages. That means that not even your roommates or the postman will know what you’re having delivered.
Canada laws state that not even the police or Canada Post can interfere with your packages, so you’ll get all the cannabis products you want without any hassle. Both delivery and mail order cannabis is becoming increasingly popular in Canada, and there has never been one instance of a customer having problems ordering cannabis online.

Here’s a step-by-step guide in placing your order online with Vancouver Weed Store:

 

Step 1: Browse our shop

Click on the desired product(s), choose your weight and quantity then click “Add to Cart”.

 

Step 2: Add to Cart

Click on the desired product(s), choose your weight and quantity then click “Add to Cart”.

 

Step 3: Checkout

When you’ve picked out everything you need, you will then have the option to “View Cart” or “Continue Shopping”. At the “View Cart” page; you can edit your order, apply coupons and view shipping costs. When you complete the “Checkout”, you will receive an order confirmation showing the status of your order.

 

Remember all orders over $100 are eligible for Free Shipping. Be sure to fill out your information carefully.

 

Step 4: Accept Terms & Conditions

Once you’ve filled in all the required fields, you’ll need to accept the Terms and Conditions (located on the bottom of the page) then click “Place Order”.

 

Step 5: Send Payment

After making an order, you will also receive the Interac e-Transfer instructions, should you choose this method of payment. Send your E-Transfer and make sure it was processed. We will then process and ship your order. For orders paid in cash upon delivery, we offer a free pre-rolled joint with your order. Please make sure to have exact change or feel free to leave a tip for your driver!

 

We hope you enjoy your shopping experience with us!

 

If you would like to add or edit your order, you’ll need to enter a new order and we will cancel your original order.

 

Please email info@vancouverweedstore.com with the order number you would like canceled.

 

You can cancel or edit an order only before it has been shipped out. If you need to make any changes, please Contact Us immediately. Once your order has been shipped, you can no longer cancel it or make any changes.

 

All order edits/cancels are made on a best-efforts basis.



We accept both cash on delivery & e-transfer for your convenience.

 

Cash: For orders paid in cash upon delivery, we offer a free pre-rolled joint with your order. Please make sure to have exact change or feel free to leave a tip for your driver!

 

E-Transfer: sending an e-Transfer is secure, reliable and it only takes a couple of minutes. If you are new to Interac, please click here.



  1. Please send an Interac E-transfer totaling your order amount to the email in payment instructions email. This email is registered for auto deposit. This means you will not need to add in a secret question and answer.
  1. In the memo of the e-transfer, please be sure to include your order number. This is very important as it identifies which order you are paying for!

 

  1. If your bank requires you to have a secret question and answer please follow these steps: Write your Secret Question as: Our Country?

  2. Choose your Secret Answer to be: Canada

Once we receive your Interac E-Transfer we will send out a confirmation email and ship your product.



Once you’ve sent your E-transfer, it could take up to 60 minutes for us to receive an email notifying us of your payment. Your E-transfer will be pending until we collect the E-transfer (when we process your order).

 

If we receive your E-transfer by 5:00 pm PST Monday to Friday, your order will be delivered the same day of receiving the e-transfer. Else it will be delivered the next day.

Once you’ve placed your order, the next step in the process will be to submit an Interac E-transfer. Your order will be kept On Hold till we receive your E-transfer. If we do not receive your payment within 2 days, your order will be canceled.

At Vancouver Weed Store, protection of your data is our top priority. We never share your data. With anyone. Ever.

Delivery of your order

Yes, we do! Vancouver Weed Store offers same-day “ASAP” delivery to all customers in the Lower Mainland in BC. 

 

All other orders in Canada will be shipped via Canada Post XPress & Discreet shipping.

For customers in the BC Lower Mainland, we offer two options for delivery: 

 

  • Same day “ASAP” delivery: All orders placed before 5pm from Monday to Saturday will be delivered on the same day, within a few hours of ordering.

  • Standard Shipping: 1-3 business days

For customers across Canada:

 

  • We ship via Canada Post Express which takes between 2 to 5 business days depending on your location. Your order should arrive no more than 2 business days from the estimated arrival date (that is 2 days after the 3-5 business days). If it is beyond this window (5 to 7 business days) we will open an investigation with Canada Post to try and locate the package.

Yes, we do! As we are known for BC’s highest quality cannabis, we have many customers who love our products across Canada.

 

If your order is over $99, we take care of the shipping/delivery costs so it will be free for you. 

 

Alternatively, shipping costs are as follows:

  • Same Day “ASAP” Delivery: $20 flat rate
  • Standard Shipping (1-3 days): $15 flat rate

 

If you are not in the BC Lower Mainland, shipping costs will vary based on your location & quantity of products ordered. Once you add items to your cart and press “checkout”, you can enter your shipping address to receive an estimate of your costs.

 

Accidents happen. If you entered the wrong address and placed your order, you can go to My Account and under Orders, make an edit to your shipping address. 

Alternatively, you can call our customer service line at 604-367-3086 or email us at info@vancouverweedstore.com to let us know of the change needed. No sweat!

All consumable purchases are final, no refunds or exchanges. Non-consumable related issues will be looked at case by case.

Product Information

Today, it is widely accepted that cannabis has two different species: Indica and Sativa. Crossbreeding of the two types has led to a wide variety of hybrid strains with unique characteristics.

 

Indica dominant strains have more of a physical effective on the body are more suitable for night-time smoking.

 

Benefits of Indica:

 

  • Relieves body pain
  • Relaxes muscles
  • Relieves spasms, reduces seizures
  • Relieves headaches and migraines
  • Relieves anxiety or stress

Sativa dominant strains tend to have an uplifting, energetic and “cerebral” effect that is best suited for daytime smoking.

 

Benefits of Sativa:

 

  • Feelings of well-being and at-ease
  • Uplifting and cerebral thoughts
  • Stimulates and energizes
  • Increases focus and creativity
  • Fights depression

Yes, our product images are all real and taken by us or by our vendors.

Medical marijuana can help with a growing number of problems. Below is a list of potential uses:

  • Depression
  • Anxiety
  • Chronic Pain
  • Multiple Sclerosis
  • Spinal Cord Injury/Disease
  • Cancer
  • HIV/AIDS
  • Severe Arthritis
  • Epilepsy
  • ADD/ADHD
  • Eating Disorders
  • Arthritis
  • Auto Accident(s)
  • Alzheimer’s Disease
  • Brain Injury
  • Chronic Nausea
  • Colitis
  • Crohn’s Disease
  • Kidney Failure/Dialysis
  • Fibromyalgia
  • Irritable Bowl Syndrome
  • Migraines
  • Muscular Dystrophy
  • Muscle Spasms
  • Parkinson’s Disease
  • Sleep Disorders
  • Anxiety
  • Post Traumatic Stress Disorder
  • Hepatitis C
  • Gastrointestinal Disorders
  • Back & Neck Problems
  • Sexual Dysfunctions

NEED HELP? WE GOT YOU.

Our customer support staff are here to answer your questions and help you with your shopping experience.

We will get back to you as soon as possible if we are offline!

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